Terms and Conditions
TERMS AND CONDITIONS
Effective Date: September 30, 2025
1. Eligibility & Authority
You must be at least 18 years old to access or use our services. By using our website or opting in for SMS, you represent that you have legal capacity to enter into binding contracts. If you are accessing our services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
2. Website & Service Use
Our website and services are provided 'AS IS' and 'AS AVAILABLE.' You agree not to interfere with or disrupt the operation of the website, attempt to gain unauthorized access, introduce malware, or misuse the site. We may suspend or terminate access for violations of these Terms at our sole discretion.
3. Account Security & Responsibility
If you create an account, you are solely responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access or breach. We are not liable for losses caused by your failure to protect your account.
4. Intellectual Property Rights
All website content, including text, logos, images, software, and service marks, is the exclusive property of Elite Errand or its licensors. You may not copy, reproduce, distribute, or exploit this content without written consent.
5. Service Payments & Billing
Payment is due at the time of service unless otherwise agreed in writing. All fees are nonrefundable except as required by law. Chargebacks, payment disputes, or fraudulent activity may result in suspension of services and recovery of costs through collections or legal action.
6. Disclaimers & No Guarantees
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted service or that defects will be corrected.
7. Limitation of Liability
To the fullest extent permitted by law, Elite Errand and its affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
8. Indemnification
You agree to indemnify and hold harmless Elite Errand, its affiliates, officers, and employees from all claims, liabilities, damages, losses, or expenses arising from your use of our website or services, or your violation of these Terms.
9. Termination
We may suspend or terminate your access to our website or services at any time, with or without notice, for any violation of these Terms. Provisions regarding intellectual property, indemnification, and limitation of liability survive termination.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Wyoming. All disputes must be resolved in the state or federal courts located in Wyoming, and you consent to their jurisdiction.
11. Binding Arbitration & Class Action Waiver
Except where prohibited by law, disputes arising under these Terms shall be resolved by binding arbitration under the rules of the American Arbitration Association. You waive your right to participate in class actions or jury trials.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in effect.
13. Amendments
We may update these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.
14. Contact Information
Elite Errand Concierge Services, LLC
30 N. Gould Street, Suite 21604
Sheridan, WY 82801
Email: clientcare@elite2help.com
Phone: 651-401-6111
SMS PROGRAM TERMS AND CONDITIONS
Effective Date: September 30, 2025
1. Consent & Enrollment
By providing your mobile number and opting in, you expressly consent to receive recurring automated SMS messages from Elite Errand, including reminders, notifications, and promotions (if separately opted in). Consent is not a condition of purchase. We maintain detailed records of consent for compliance.
2. Message Frequency & Content
Messages may include appointment confirmations, reminders, service updates, follow-ups, and limited promotions. Frequency may vary but will remain reasonable. We will notify you of significant changes to frequency or message type.
3. Message & Data Rates; Delivery
Standard carrier rates apply. Message delivery is not guaranteed and may be delayed due to carrier or network issues.
4. Opt-Out / Unsubscribe
You may opt out at any time by replying STOP. After processing, no further messages will be sent except a final confirmation. Reply HELP for assistance or contact clientcare@elite2help.com.
5. Legal Compliance
We comply with the TCPA, FCC regulations, and state laws governing SMS communications. Messages are only sent between 8:00 AM and 9:00 PM local time unless otherwise requested.
6. Prohibited Use
You may not use any SMS message for unlawful, abusive, or harassing purposes or share SMS content without permission.
7. Termination / Modification
We may suspend or terminate SMS services at any time. Substantial changes to these Terms will be communicated via SMS or email.
8. Limitation of Liability
We are not liable for indirect or consequential damages arising from SMS participation. Our maximum liability is limited to the amount paid (if any) in the month the issue occurred.
9. Contact for SMS
Elite Errand Concierge Services, LLC
30 N. Gould Street, Suite 21604
Sheridan, WY 82801
Email: clientcare@elite2help.com
Phone: 651-401-6111